Privacy Policy

Privacy Policy

Last Updated: 27 DEC 25

Introduction

Jakolof Bay Oyster Company ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (jakolofoysters.com) or purchase our products.

Information We Collect

We collect information that you provide directly to us, including:

  • Contact Information: Name, email address, phone number, and delivery/pickup preferences

  • Order Information: Products purchased, order history, and preferences

  • Payment Information: Processed securely through our e-commerce platform (LocalLine). We do not store credit card information on our servers.

  • Communications: Information you provide when you contact us or sign up for our email or text updates

We may also automatically collect certain information when you visit our website:

  • Device and Usage Information: IP address, browser type, pages visited, and time spent on our site

  • Cookies: Small data files stored on your device to improve your experience

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about harvest updates, pickup schedules, and availability

  • Respond to your questions and requests

  • Improve our website and services

  • Send marketing communications (you can opt out at any time)

  • Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who help us operate our business (e.g., LocalLine for e-commerce, Mailchimp for email marketing, TextMagic for SMS texting)

  • Legal Requirements: When required by law or to protect our rights

  • Business Transfers: In the event of a merger, sale, or transfer of our business

Your Communication Preferences

Email: You can unsubscribe from our email list at any time by clicking the "unsubscribe" link in any email we send.

Text Messages: You can opt out of text messages by replying STOP to any text message from us at (833) 311-7435.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you

  • The right to request correction of inaccurate information

  • The right to request deletion of your information

  • The right to opt out of marketing communications

To exercise these rights, please contact us at crew@jakolofoysters.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Jakolof Bay Oyster Company
crew@jakolofoysters.com
(907) 299-3351
PO Box 3587, Homer, AK 99603